Article 1. Definitions 

1. TWS: TWS Publishing Company, is a registered company located in Suyeong-gu, Busan, S. Korea.
2. Client: Anyone who enters into an agreement with TWS for services or who purchase products from TWS.
3. Service(s): All services carried out by TWS for client
4. Product(s): All products available for purchase by client
5. Document(s): All documents provided to TWS by client, including, but not limited to, manuscripts, collected/curated materials, writing samples, artwork, photographs, letters of varying type, copy, and all other document types
6. Order(s): An agreement between client and TWS in which TWS undertakes the provision of certain services or provides certain products
7. urnaround: The period of time it takes to return a finished product to client
8. Expert: A natural or legal person who is engaged by TWS to perform the services in an order

Article 2. Identity of TWS Publishing Company 

• TWS trades under the names of TWSPublishing.co.kr, thewritesense.com, writetotop.com, and editorproof.com
• Business address:28 642beon-gil, Suyeong-ro, Busan
• Contact information: Email: info@thewritesense.com
• Business registration number: 516-22-00701
• Telephone number: +82-507-1375-3488

Article 4. Offer

1. An offer contains a complete and accurate description of the products and/or services being offered to client by TWS. The description will be detailed enough that client can properly assess it and make an informed decision. Mistakes or obvious errors within the offer are not binding on TWS.

Article 5. Order

1. The order is concluded when client accepts TWS’s offer.
2. TWS will confirm receipt of client’s acceptance of the offer by electronic means.

Article 6. Modification of the order

1. If, during the execution of the order, it is revealed that it is necessary to alter or supplement the order so as to implement it properly, TWS will consult client, and client and TWS will agree to any modifications to the order.
2. TWS can refuse a request to modify an order without being in default of the order or omitting anything therein.

Article 7. Cancellation of an order by TWS

1. TWS has the right to cancel an order after it has been concluded.
2. TWS has the right to cancel an order if TWS considers that the document uploaded by client does not meet minimum requirements.
3. The minimum requirements for a document are as follows:
   
   1. The document must be a minimum length, depending on the service required.
   2. For all editing services, the quality of the document must be such that an expert can check the document in a standard manner. This assessment of quality is undertaken by TWS. If the quality of the document is deemed to be too low, an expert cannot edit the document following the normal procedure.
   3. Client must not appear to be committing fraud, plagiarism, or any copyright violations.
4. All content, including documents, uploaded to TWS must comply with our Copyright Policy. Violations of this policy will result in TWS canceling an order.
5. When TWS cancels an order, we will contact client as soon as possible.

Article 8. License to client’s content

By submitting content (including documents) to TWS, client grants TWS a nonexclusive, worldwide, royalty free, fully paid, transferable, sub-licensable (through multiple tiers of sub-licensees), license to translate, modify, store, edit, display, perform, reproduce, distribute, and otherwise use client’s content in connection with the operation or use of TWS services, in any and all media or distribution methods (now known or later developed). The rights granted to TWS under this section are perpetual (subject to Article 9, Retention of documents) and irrevocable, to the maximum extent permitted by law.

For clarity, this license enables us to provide the services and is not intended to otherwise limit client’s ownership rights in regards to client’s content. Moreover, we only share client’s documents with experts and third party vendors to enable us to deliver our services and do not share them with other users.
Article 9. Retention of Documents

1. If client purchases any editing service, TWS will store client’s uploaded document(s) on its server for up to one year.
2. If client requests a plagiarism check, client gives TWS permission to save the document in a protected and private Turnitin Database. This database is only accessible by TWS, and the documents it contains cannot be viewed by educational institutions. Documents in the protected database within Turnitin are automatically deleted after one month.
3. The nature of all editing services necessitates that the TWS expert receives the document being checked. Once the expert has finished checking the document, they are contractually obligated to delete it from their files.

Article 10. Review period for all services

1. The editing period will be determined when the editing service is purchased.
2. The assigned expert may decide when the document is checked, so long as they deliver the checked document on or before the deadline.
3. TWS will communicate the editing period to client in advance via email.
4. The editing period shall begin at the time of payment and end when TWS returns the checked document to client.
5. If the expert anticipates they will not meet the deadline, TWS will inform client in a timely manner.
6. TWS is not responsible for unforeseen technical problems that lead to client receiving the checked document late.
7. For all other services, the publishing process period will be determined at the outset of the project once purchase is complete.
8. TWS is not responsible for unforeseen technical problems that lead to TWS missing pre-determined deadlines.

Article 11. Cancellation instructions

1. If client cancels an order for any editing service, client is obligated to pay for any costs that TWS has reasonably incurred in connection with undertaking the order to date of cancellation.
2. If client cancels an order for any publishing process service, client is obligated to pay for any costs that TWS has reasonably incurred in connection with undertaking the order to date of cancellation.
3. If TWS cancels an order for any reason, TWS will notify client in a timely manner.
4. If TWS cancels an order, reimbursement to client will be based on the Refund Policy.

Article 12. Improvement of Services

TWS and its affiliates may apply machine learning and AI techniques to documents for the future improvement of our writing services. TWS will endeavor to remove personally identifiable information from all documents shared with affiliates for this purpose.

Article 13. Take-Down Requests; Claims of Infringement

TWS expressly prohibits users from uploading, posting, or otherwise distributing through the services any content (including documents) which may violate another party’s intellectual property rights, privacy, publicity, or other rights. If any user believes any content submitted through the services violates or otherwise infringes upon any of the user’s rights, the user is encouraged to contact TWS immediately to request that the allegedly offending content be removed from the services. The user acknowledges reading TWS’s Copyright Policy, which sets forth how to make a takedown request for copyright infringing content.

Article 14. Liability

1. If TWS is liable, this liability is limited to what is stated in these provisions.
2. TWS is not liable for damages of any kind that occur as a result of TWS being provided incorrect and/or incomplete information by client or on client’s behalf.
3. If TWS is liable for any loss, liability is limited to the invoice value of the order for the portion in the order to which the liability relates.
4. TWS is not liable for any damage suffered by client in the event that TWS rejects an order.
5. TWS cannot be held liable for damage to and/or loss of documents that are stored by TWS or third parties.
6. TWS cannot be held liable for consequences and/or potential damage to client in the event that it does not meet an editing period or publishing process deadline.
7. TWS cannot be held liable for failing to discover plagiarism when undertaking a Plagiarism Check or for failing to detect text written by an artificial intelligence machine when using the AI detector.
8. TWS cannot be held liable for consequential damages. These include, but are not limited to, damages caused by client such as, but not limited to, receiving a poor grade (academic), receiving poor reviews, loss of sales, or other adverse consequences.
9. TWS has and reserves the right to manage the restitution of damages to client, if possible and to the extent possible.

Article 15. Changes to these terms of use

TWS reserves the right to amend or supplement these terms of use.

Article 16. Applicable laws and dispute settlement 

1. All legal relationships to which TWS is party are subject exclusively to Korean law, including when the other party involved in the legal relationship resides wholly or partly abroad.
2. All disputes will be settled by the competent court in the district where TWS is located.